Automotive · Enterprise mobility
Yokohama Smart Services
Dealer service and warranty management across a connected service ecosystem.
A dealer-focused service platform
Yokohama Smart Services is a dealer-focused mobility solution designed to simplify warranty registration, claim management, service operations, product tracking, and customer support across Yokohama’s service ecosystem.
Connected service workflows
- Digital warranty registration and claim processing.
- Dealer network management, inspector workflows, and product tracking.
- Claim status monitoring, customer support, and service requests.
- Dealer communication within the service system.
The supplied portfolio describes improved operational efficiency and reduced claim-processing turnaround time as the business impact.